Infinitude Global Technical Support...
Infinitude Global has carefully identified software solutions and industries that are within our domain expertise. As part as our internal SLM (Service Level Management) governing rules, we are required to obtain the necessary competencies suggested by the developers of various solutions we host. Our help desk model is a collaborative effort with our channel partners to assure the fastest resolution to open incidents. When an incident is created the resolution process starts with a series of questions, and is resolved quickly because the channel partner and Infinitude Global work collaboratively towards an expeditious resolution. Unscheduled down time is not an option. Support for technical issues is available 24/7/365
It is important to understand that your first line of application support is from your software Integration Partner. If they are unable to resolve your issue or you are unsure who your partner is, please let us know.
Login to the Infinitude Global online Control Panel...
To manager users, change services, downloads and more: my Service Request Portalfor Service Portal for maintenance notifications, self-service tools, technical assistance and more: my Control Panel
If youve been asked to start a support session by our staff, begin here:
Contact Support for Partners or End Customers.
Initial Call Answering – A live human being will answer the phone within 3 rings of the telephone. After initial report is filed, Infinitude Global provides escalation up to three layers for support.
Free Support Resources
- Frequently Asked Questions
- For application support for any of the following software, please check our 3rd party software contact support page.
Infinitude Global is an independent third party online IT support & service provider for software, hardware and peripherals, and it categorically proclaims that the company doesn’t own any of the brands it supports. The services offered by Infinitude Global, are also available on the website of the brand owners. Infinitude Global, hereby disclaims any sponsorship, partnership, affiliation or endorsement regarding any such third party trademarks and brand names and also proclaims that the use of such terms including third party trademarks and brand names by Infinitude Global, is only referential in nature and it essentially doesn’t imply any business related association and partnership.